i am looking for an application either online or software based that will track these informations.?

Question

does anyone know of an application that exists for what im looking for, maybe something like a helpdesk or related.

we are a hosting company that host many domains and on each domain we do custom programming for it. i am looking for an application that will track this information:

Customer Portal (where customers login and enter the bugs they found on their application)

Tracking the workflow of a project (from where the first person recieves it does his job and assigns it to the next person and so on)

ability to track customers information

ability to track billing for each customer

tracking which customer needs to be trained on the application

tracking account information for each customer.

and tracking bugs from the quality control department and assigning it to a programmer.

Answer 1

This sounds like something you might be able to use



http://www.systemsoptima.com/timemanager.shtml

Answer 2

it is very hard, alot of nerds cant do it, u know u can call teh cops, its illegal but it depends on what you are talking about, he could have tricked u into to thinking this, for example you were talking to a friend on msn, and your friend copied and pasted it to the "hacker". This is possible. Make sure he is actually tracking you, or explain this in more depth. What is the evidence?

Answer 3

nope