I have tried all answers, all have fixed SOME problems, it must be in string & I don't understand programing at all, problem keeps moving from one line to another, NOW it is LINE 1828, Char1, Error Unspecified, Code:0, URL: REG://IEFRAME.DLL/PREVIEW.DLG. I think I will just install my LEXMARK???, because no one can help me & I can't afford a computer tech in person!!!!!!!!!!!!!!!