Question:
my website went down because of coding problems. The web host asked me to pay 60$ to fix probs. I did.....but?
squogly
2012-05-20 07:55:30 UTC
but now, the websites subpages dont work.. and hes asking me for 40$ more. Is this right???
Six answers:
anonymous
2012-05-20 08:12:46 UTC
If you got a mechanic to fix your car and whilst fixing your car they accidentally blow up the engine, would the mechanic be the one that has to pay to replace the engine ?



Yes he would... that's why we have public liability insurance, if he has no insurance it is their responsibility to fix anything they broke whilst fixing your site as long as you can show that they worked before they started work on your site.



Any web developer worth his weight would have done a backup of the site before attempting any corrections just in case something broke, if they did not do that pay someone else to do it for you, get a receipt and bill it to the person that broke the subpages, if they refuse to pay the next step is the legal route
just "JR"
2012-05-20 15:36:20 UTC
In short, you never coded anything, so you must rely on a developer...

Using the Host company developer is not the best option!

You pay your hosting service to "host" your site and hold your domain. Nothing else.

THEN, you code your site or you use the services of a developer.

Since your site was already up in the past (and, I suppose, working), it should only be a matter of recreating the databases (if any) and uploading the scripts.

The cost would obviously depends on the number of files, folders, sub-domains, databases etc, and the set-up made by your previous coder (constants, passwords etc)

If the code was badly written in the first place, it could be the hell of a hard work to clean it up!

Hard to say what is reasonnable or not!
▐▀▀★▀▀▌ Teek5449 ▐▄▄★▄▄▌
2012-05-20 15:02:23 UTC
Give more details.........



What kind of host?

What kind of code?

Coded by you? the host?

...details, details, details...



and to directly answer your question; just like auto mechanics, anyone doing work like this can charge more if more work is required. It is up to you to take it or leave it.



with the additional details that you provided:

You question should read: "My website developer is charging me more after agreeing to do the work for less"



You are not being charged by your host but by the person that you hired to develop a website for you. Your host is just the company that stores your website and provides it as is to the internet. The person that you hired is taking you for a ride and you need to drop them immediately. Then change the password on your host that accesses your site and find someone honest to do the work that you agreed upon. This time write up a contract and be specific about the work to be done. If it was just $10 or $20 bucks you can forgo the agreement but at this point you are in the hundreds.
?
2012-05-21 07:04:03 UTC
Hmm you seem to be tricked by the host. Some host that generates revenue by fixing client codes tend to sabotage clients site codes so they could generate more revenue. I dont trust hosts like that, usually hosts does not bother to fix client websites due to they have to monitor clients new signups, server activity and etc.



I hope you have your previous backup website in your computer and transfer your site to other host.
?
2012-05-20 15:08:53 UTC
a website doesnt just go down cause of coding problems unless someone accidentally went in and deleted or messed up some of the code on a page/pages... if you are sure you didn't touch any of the code or that the website was working fine last time that you worked on it, then you are probably being scammed.
?
2012-05-20 15:44:23 UTC
Mail me,

It should have been done within $60 as you sent the whole website.



We can discuss...i can fix the whole website.

gds_iam@ymail.com


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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