I am trying to delete a program?

Question

I am trying to delete a program that has invaded my computer,It's called"E-Zsoft" Everytime I try to download something it pops up. When I try to delete it I get a message "Cannot delete avcodec-51dll
Access is denied, make sure the disk in not full or write protected and that the file is not currently in use" I can only find the file in local disk C. and have tried to delete it but will not delete.apparently it is a Youtube downloader? I have run an anti spyware, but it's still there! Please explain in very simple terms how I can get rid of it.... Thank you very much

Answer 1

Try using Malwarebytes' Anti-Malware, http://www.malwarebytes.org

Answer 2

ok first of all it is fairly no longer likely there is any connection between the two events. there is a lot information concerning the venture which you haven't any longer offered - that technically it incredibly is impossible to be attentive to what you're doing or precisely speaking approximately. you probable look for a surefire restoration-all answer to each in many cases used venture. nicely XP has a sort of. click start up, click run, style msconfig, click launch device restoration, click next, pick a date from the calendar earlier the venture started out. click next two times greater, watch for the device to reboot. 9.9 cases out of 10 this would restoration any venture. device restoration does not reason you to lose saved records. It purely outcomes the abode windows registry - no longer your records. additionally while you're unhappy w/ the effect device restoration is thoroughly reversible - purely persist with the stairs above purely placed the dot next to "undo a prior restoration" on the 1st demonstrate.

Answer 3

1. Try to Delete the file in safe mode

2. if fails open in safe mode and try to rename the file , once rename try to delete it

3. if both thing fails, make note of path insert the boot disk and open the command prompt and remove the read only attribute using attrib command and delete the file



Before loggingn to command mode make sure u make note of all the commands.