I understand there are ways to fix a computer across a network or the internet with out having to be there in person.?

Question

I would like to learn more on doing this. I am pretty good network trouble shooting, and repairs. But I do see services offered where folks do repairs from over the internet. Any guides or tutorials on how to do this? I am pretty efficient in Command Prompt infact I am old school DOS. Or do there have to be special software created for this? Mind you I am a developer And I can do programming. But I am just wondering if there s a way to do this using natural of what is there on each windows installation.

Answer 1

Yes and No. Sometimes Windows only gives people the good stuff (tools) when they run the PRO or higher versions of Windows. So, I wouldn't count on it always being there.



RDP (Remote Desktop Protocol) is just a means to connect to another computer. Or you can you try apps like TeamViewer to accomplish the same thing. Once connected, It's still all about your skill as a Desktop Support dude.



As for those 'companies' advertising remote support -- they go out of business pretty fast. Seen my share of them come and go. Not a business model I'd advise you to copy. If you're serious, play around with TeamViewer and LogMeIn.

Answer 2

If you had to ask this your computer and networking knowledge must be pretty poor.

Answer 3

No i'm actually quite good, I just never played with remote desktop connection just always cmd tools (Did my own research)