How do I stop a domain name from redirecting to another website?

Question

The company I just started working for previously owned two websites: [company name].com and [company name].us. The .com website automatically redirected to the .us website. The man that owned the .us domain name no longer works for our company and the website is no longer up. I have been told by my boss that we still own the .com domain. I was told that it would not be possible for us to obtain the .us domain again. My current job is to make a new website with the .com domain, but I don't know how I'm supposed to stop the .com site from redirecting to the now defunct .us website. Any help would be greatly appreciated.

Answer 1

Domain forwarding can be accomplished on several different levels. So you have have to do some digging.



First I would check where the domain name is registered. Log in to the domain registrar account manager and see if you can find an icon/tool for domain forwarding. If it is set there, you will see it.

Once you turn this off, it may take some time for the change to take effect. (few min to hours)





If that didnt work, and If there is a web hosting account set up for the .com, the redirect could be handled in a .htaccess file. This file will be in the root directory. Open it up in notepad and see if there is some code something like this:

301 redirect index.html www.some.us

delete the redirect and re-upload the .htaccess file.



If that doesnt work and there is a web hosting account set up for the .com, open up the index file and see if there is some code doing a redirect. it may be a meta tag, javascript, or PHP code. Delete that line and reupload the file.

Answer 2

My country's domain name registry has a process in which the owner of a registered trademark can file a complaint in order to recover their domain name. Both sides in conflict must pay the domain registration fee. An arbitrator from a select list of attorneys (some with Master and Doctor degrees) is asigned to the case, and a legal ruling is dictated, assigning the domain to one of the parties.



I don't know how is the procedure in the .us domain, but your company may be able to get its domain back by filing a dispute. Please read the policies at http://www.neustar.us/policies



Now, how is the .com redirecting to the .us? It's at domain name level (through a CNAME)? Or it's at web level (through an HTTP redirection from the .com website)? If the latter, you must either configure the .com website's virtual domain or .htaccess configuration file and remove the redirection, or you must intervene the .com site's home page and remove the redirection which might be achieved either through custom HTTP headers or HTML META tags.

Answer 3

It's all about dns. there is record for each website that redirect it to ip. you have to find who manage your dns of that website and change it from there.

I would advice you to talk with your manager and see who's in charge of it in your company and also let someone who knows something to change it.



good luck