Question:
Can anybody help me figure out why my site is showing the old version and not my updated wordpress version?
Kelly
2013-05-19 16:25:04 UTC
I received a sloppy site. files everywhere and I can't figure out why the changes I make on the wordpress aren't showing up on the site. Whats displayed on the site is the old site/wordpress files. Now, when I first got the site, it worked fine. I believe I may have moved or disabled something when I installed a newer version of wordpress (which ive since removed so the sites home page would work again). Yes, what you just read is right.. I managed to somehow get the main page working, just not other pages! I am so lost. I'm not even sure what files I'd include here to help you help me, I can tell you that I use cpanel. the folders located in my public html include: (f): folder (fi): file
(f) architects-builders (page on site)
(f) bootstrap
(f) downloads
(f) files
(f) homeowners (page on site)
(f) images
(f) includes
(f) installing dealers (page on site)
(f) members (page on site)
(f) old
(f) styles
(f) wp-admin
(f) wp-content
(f) wp-includes
(fi) .htaccess
(fi) 404.php
(fi) contact-us.php
(fi) error_log
(fi) favicon.ico
(fi) favicon.png
(fi) google_analytics
(fi) googlexxxxxxx.html
(fi) index.php (page on site, that links with wordpress ok)
(fi) index2.php (the bad index page, i had to disable this inorder for the correct one to work)
(fi) license.txt, php.ini, readme.html, sitemap.xml, sitemapxml.gz,
(fi) tradeshow.php (incorrect version of this page- not showing on site)
(fi) wordpress 3.5 & 3.5.1 patches
(fi) wp-activate.php, wp-app.php, wp-blog-header.php, wp-comments-post.php, wp-config.php, wp-config-sample.php, wp-cron.php, wp-links-opml.php, wp-load.php, wp-login.php,wp-mail.php, wp-pass.php,wp-register.php, wp-settings.php, wp-signup.php, wp-trackback.php & xmlrpc.php


can anybody help, tell me where or what i can do? Hw can I get whats on my wordpress, back to whats being viewed when you type in my www.site.org?
Three answers:
anonymous
2013-05-21 11:53:02 UTC
There are several reasons you could be having this problem:



- file caching

- incorrect database configuration



You are most likely having a file caching issue. Caching essentially takes a snap shot of your site's files and prepares them to be delivered to visitors more efficiently. However, if you make changes to your site's files, the cached files will still be delivered, not the new files. If you use a file caching plugin like W3 Cache, clear the cache after you make any changes to theme files, style sheets, or upload new plugins.



Another unlikely option could be a database configuration/domain name issue. Make sure that the Wordpress dashboard you are logging into actually belongs to the website you are visiting. When you visit http://www.site.org/wp-admin, does it forward to another domain or sub-domain, such at http://www.site.org/new_wordpress_installation/wp-admin ?? If so, you need to make changes to your domain settings in the admin panel.
Rufas
2013-05-21 05:56:14 UTC
The first thing I'll look into is cache. Do you used any cache plugin? Can you delete the cache files on both server side (the plugin will have the option) and your web browser to try again?



If that still doesn't work, I'll need to check the DNS record to see where is the site pointing to (correct server), where is the address resolved to (URL redirects, different filepath...) and debug from there.



Let me know if you need any more help.

- Rufas
Even
2013-05-20 06:57:26 UTC
WordPress has its own upgrade system. After you loged into the control panel, you'll find the upgrade information, where you can upgrade your WordPress to the newest version.

Also, please clear your browser cache.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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